Privacy Policy

Last Updated: June 2026

1. Introduction

Welcome to KRONIX WhatsApp AI Platform. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

2. Information We Collect

We may collect:

  • Name

  • Email Address

  • Phone Number

  • WhatsApp Business Account information

  • Business Profile information

  • Messages and conversation metadata

  • Technical information such as IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

  • Connect your WhatsApp Business Account

  • Send and receive WhatsApp messages

  • Provide CRM and AI automation features

  • Improve our services

  • Respond to support requests

  • Comply with legal obligations

4. Meta & WhatsApp Integration

Our platform uses the Meta WhatsApp Business Platform APIs.

When you connect your WhatsApp Business Account, Meta may share account information required to provide our services.

We only access the permissions you explicitly authorize.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your information only as long as necessary to provide our services or comply with legal requirements.

7. Third-Party Services

Our platform may use trusted third-party services including:

  • Meta Platforms

  • WhatsApp Business Platform

  • Cloud Hosting Providers

  • Payment Providers

Each service has its own privacy policy.

8. Your Rights

You may request to:

  • Access your data

  • Update your data

  • Delete your account

  • Request removal of stored information

9. Contact Us

If you have any questions regarding this Privacy Policy, contact us:

KRONIX Technologies

Email: contact.kronixtechnologies@gmail.com